"Bought a voucher for afternoon tea from Wowcher x 3 for £52."
MR19702602 from United Kingdom
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"The rooms were big (deluxe double) and comfortable."
Mitch from United Kingdom
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"Shower was huge and very powerful."
Tracy from United Kingdom
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"Restuarant quality is amazing and staff generally really friendly and attentive."
Joe R from United Kingdom
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Boutique hotel in Birmingham's Mailbox with spa and brasserie
Rooms & Suites
The hotel has 193 beautifully styled rooms and suites with mood lighting and satellite TV. Private bathrooms include power showers. Room types include Club Double Rooms and themed Nirvana Suites for different guest needs.
Dining & Bar
Chez Mal Brasserie serves British cuisine with local produce. The bar has a wine tasting room run by sommeliers. In-house mixologists create exclusive cocktails.
Spa & Wellness
Le Petit Spa offers treatments using ESPA products, including body treatments, massages, and facials. The spa has a sauna, steam room, and hot tub. Guests have free use of the fitness centre with weights and machines.
Location & Nearby Attractions
The hotel is in The Mailbox development, with exclusive shops and restaurants nearby. Birmingham New Street Station is a 10-minute walk away. Nearby attractions include Birmingham Museum and Art Gallery and Bullring Shopping Centre.
Business & Events
The hotel provides meeting/banquet facilities and fax/photocopying services. Versatile event spaces can accommodate large and intimate gatherings. Concierge service and express check-in/check-out are available.
Highlights
Rooms: 193 rooms including Club Double and Nirvana Suites
Dining: Chez Mal Brasserie with local produce and wine tastings
Spa: Le Petit Spa with ESPA treatments, sauna, steam room
Location: The Mailbox, 10 min from New Street Station
Business: Meeting spaces and concierge services
Pets: Pet basket and bowls provided
“This property truly shines with its attentive staff, who consistently go the extra mile to ensure a comfortable and personalized stay. Guests particularly note the remarkably comfortable beds and the appealing spa facilities, making it a destination worth returning to for a restorative escape.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Double Room
2 persons
230 sq. feet
1 Double bed
Air conditioning
Bathtub
room details
Standard Twin Room
2 persons
230 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Club Deluxe Double
2 persons
270 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Locker room
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Spa & wellness centre
Sauna
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Malmaison Birmingham, victuals transform into an engaging experience at Chez Mal Brasserie. Offering a delightful palette of American and British dishes, the lively atmosphere invites travelers to unwind and indulge throughout the day, from leisurely breakfasts to sophisticated dinners.
Chez Mal Brasserie
American and British
Ambiance
Modern, vibrant setting adjacent to The Mailbox shopping centre, perfect for both casual meals and special gatherings.
Key Offerings
Signature dishes include well-flavored Australian Black Angus steaks and a legendary onion. Breakfast features freshly baked pastries, fresh fruits, and steaming beverages, while weekend guests can relish a magnificent two or three-course Sunday Lunch with cherished brunch favorites and classic roasts.
Reservation
Reservations are recommended due to the venue's popularity.
Breakfast, Dinner, and High Tea service available.
Malmaison Birmingham Location
Wharfside Street, Birmingham, B1 1RD,
Map view
City landmarks
Mall
Bullring & Grand Central
3300 ft
Gallery
Gas Hall Exhibition Gallery
2900 ft
Landmark
Birmingham Back to Backs
2800 ft
Art object
Statue of Horatio Nelson
2700 ft
Church
Birmingham Cathedral
4400 ft
Aquarium
National SEA LIFE Centre Birmingham
2700 ft
Church
Saint Martin in the Bull Ring
3600 ft
Gallery
Ikon Gallery
2300 ft
Museum
Thinktank Birmingham Science Museum
1.1 mi
Landmark
Chamberlain Clock
4300 ft
Library
Library of Birmingham
3100 ft
Landmark
Hall of Memory
3500 ft
Monument
Joseph Sturge memorial
3400 ft
Mall
Brindley Place
2500 ft
Event hall
International Convention Centre Birmingham
2300 ft
Landmark
Burnaby Memorial
2400 ft
Church
Birmingham Oratory
1.3 mi
Museum
Coffin Works
3500 ft
Landmark
Rotunda
2500 ft
Landmark
Birmingham and Midland Institute
2400 ft
Church
Saint Paul's Church
3400 ft
Museum
Museum of the Jewellery Quarter
1.4 mi
Square
Chamberlain Square
2300 ft
Square
Centenary Square
2600 ft
Stadium
St. Andrew's Stadium
1.1 mi
Landmark
Colmore Gate
3400 ft
Landmark
Jewellery Quarter
1.2 mi
Nearby
Mall
The Mailbox
500 ft
Broad St.
Three Wise Men
1900 ft
Mall
The Cube
1000 ft
Restaurants
Gas Street Social
100 ft
166-168 Wharfside Street The Mailbox
Miller and Carter Mailbox
500 ft
178-180 Wharfside Street
Bar Estilo
400 ft
110 - 114 Wharfside Street The Mailbox
Aluna
400 ft
128-130 Wharfside Street The Mailbox
Zizzi - Birmingham
400 ft
The Mailbox
Harvey Nichols Brasserie
400 ft
The Mailbox 65 Wharfside Street The Mailbox
Ba-Ha
500 ft
Churchills Bar
Churchills
500 ft
Wharfside Street 171-172 The Mailbox
Pinocchio Italiano
400 ft
Mailbox
Explore Birmingham
Explore Birmingham
Top Attractions
Activities
Dining
Entertainment
Bullring & Grand Central
12 minutes' walk
Vibrant shopping destination with over 160 stores, dining options, and one of the UK's largest markets.
National SEA LIFE Centre Birmingham
10 minutes' walk
An interactive aquarium featuring a vast array of marine life, including a 360-degree ocean tunnel.
Ikon Gallery
9 minutes' walk
Contemporary art venue showcasing diverse exhibitions and an atmosphere filled with creativity.
Birmingham Cathedral
5 minutes' drive
Stunning architecture featuring beautiful stained-glass windows and peaceful gardens for reflection.
Ackers Adventure
10 minutes' drive
Outdoor activities for thrill-seekers, including skiing, kayaking, and climbing in a scenic environment.
Peace Gardens
5 minutes' walk
Serene urban park ideal for relaxation, complete with fountains, seating, and beautiful landscaping.
Gas Street Social
1 minute' walk
Lively atmosphere with a menu featuring British classics and sharing plates, perfect for social dining.
Miller and Carter Mailbox
2 minutes' walk
Steakhouse known for expertly cooked steaks and a cozy ambiance, ideal for couples or special occasions.
The Cube
4 minutes' walk
Contemporary venue hosting bars, restaurants, and events with rooftop views and a vibrant atmosphere.
Birmingham Hippodrome
5 minutes' drive
Renowned theatre hosting musicals, ballet, and live performances, perfect for a night out with family or friends.
Tips on navigating the city
City Centre
Birmingham 15 min · 4000 ft
Airports
Birmingham (BHX) 27 min · 10.8 mi
East Midlands (EMA) 99 min · 41.0 mi
Train
Birmingham New Street 8 min · 2000 ft
Five Ways Train Station 10 min · 2700 ft
Bus
Bus stop 14 min · 3700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 23.0 per person.
Pets
Pets are allowed on request.
Number of rooms:
193
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.6/10
Free Wi-Fi
8.7/10
Location
9.3/10
Staff
8.9/10
Value for money
8.3/10
Pros
Really good staff service
Comfortable rooms
Quality breakfast
Modern hotel design
Cleanliness
Cons
Noise disturbances
Guest reviews
based on 3139 reviews
4/5
based on 4266 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.